Anonymous
map-marker Frederick, Maryland

Complaint submission

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I submitted an order to Simply Fit Board. I noticed my account was charged 3x's for my order. I sent an email explaining I only wanted 1 of the orders. Although Simply Fit corrected the order charges on my account, they never responded to me via email explaining they got my email or that they would correct it in their system. The pissed consumer, however, stayed in contact with me giving me updates on my correspondence sent.
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User's recommendation: Check your orders and bank accounts when ordering on-line.

Kimberly A Wkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges

I beleive I got charged twice for buying 1 board.
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Pros:
  • Easy to use

Preferred solution: Let the company propose a solution

Anonymous
map-marker Los Angeles, California

Delivery date

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I have no idea of when to expect my order and i dont have a tracking number.
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User's recommendation: Do not purchase if you're looking to enjoy this product within 30 days. I really do not appreciate you extracting the funds without a defined delivery date and no possible way if tracking. The customer service lines hang up on you after they have you stand by on hold for a tracking number that they neverprivide

Tracy S Fqx

Dvd doesnt work

Customer service was closed today
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Preferred solution: Replace defective dvds

User's recommendation: Option if there is a prob or something is defective

Lynette M Mnf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norfolk, Virginia

Where is my order?

I haven't received my product yet, but I think I am going to really enjoy it.
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Elfrida C Gpr

Purchase Mistake

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I purchased a board, but the company charged me for two boards. The worst part of this is that the board(s) never arrived. If I could rate it a 0, I would.
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Loss:
$58

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy it. It's a scam.

Anonymous
map-marker Dallas, Texas

Order

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This is my 2nd contact with yall You charged my card twice!!!! Still haven't received my bords or a fix to my card!!!
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Anonymous
map-marker Houston, Texas

Where is my order?

I WANT MY MONEY BACK! I ORDERED THIS EXERCISE BOARD THE 9th OF THIS MONTH. I WAS EMAILED ONLY BECAUSE I INQUIDED ABOUT MY ORDER. THEN EMAILED 5 - 10 BUSINESS DAYS NOT UPDATING YOU AT ALL. RUN AROUND UNABLE TO TALK TO ANYONE. I DO UNDERSTAND COVID-19 IT HAS BEEN OVER AMOUNT OF TIME. I HAVE RECEIVED OTHER PACKAGES WITHIN 2 DAYS TO OTHERS A WEEK.
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User's recommendation: order at your own risk

Anonymous
map-marker Astoria, New York

Terrible Product & Zero Customer Service!

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They never replied back to me and never sent me the missing board. Also, I finally tried the board, it is NOT steady, it damaged my floors, and I simply hate it!
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Anonymous
map-marker Phoenix, Arizona

Missing book

I have not heard anything yet. I would like a book sent to me.
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Anonymous
map-marker Chicago, Illinois

Overcharged

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This company appears bogus I call and get no answer after being charged 2 times for one order and it wont let me send an email so I'm writing a bad review so no one else will go through this
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Anonymous
map-marker Port Orchard, Washington

Simply fit board

I ordered 2 boards and 2 mats a couple of weeks ago. I have not received them, yet. What is the delay?
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Anonymous
map-marker Visalia, California

Horrible customer service.. Got the run around... I understand things are backed up because of Corona Virus, but I held several times over 1./2 hour each time

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I ordered one simply fit board. Suddenly, I have another charge coming out of my checking account from As Seen on TV. I have no idea what it is, cannot get a Simply Fit customer service rep for the life of me, and I will now have to stop payment on these accounts with my bank. I am LIVID.
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User's recommendation: Do not fall into this trap.... RIDICULOUS.. buy one at TARGET

Debarah Tyj
map-marker Thiensville, Wisconsin

Where is my order?

I would like to change the color of one of my boards since the shipment is taking so long
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Anonymous
map-marker Chesterfield, South Carolina

Missing DVD and instructions

Found DVD, can't get it to play. My husband tried too, no luck. All that comes up is a solid blend screen. Help.
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